The Ultimate “How To” Twitter Guide
Jeff Bezos, CEO of Amazon, once said, “You know, if you make a customer unhappy they won’t tell five friends, they’ll tell 5,000 friends.” Never has this been more true than now in the age of social media and Twitter.
Not only for promos anymore, Twitter is now becoming a place where customers are going. If you’re not using Twitter to find out what your customers are saying and helping them, you risk being left behind. Get this guide and learn the following:
- Twitter basics
- How to Use Twitter for Business
- How to Use Twitter for Marketing
- Using Twitter to Engage with Customers
- …and much more!
Did You Know…
- 43% of people follow a brand on Twitter for special offers/deals
- 75% of users are more likely to purchase from a brand they follow
- 67% of users are likely to recommend a brand they follow to others
What is Twitter?
Just a beginner to Twitter? These links should give you a great intro to getting started:
- Twitter in Plain English | Commoncraft
- 48 Ways to Explain Twitter to Skeptics | Webinknow
- Here are 12 Twitter Stream Aggregators All People Should Know | Top Rank Blog
- Twitter 101: Clarifying the Rules for Newbies | She Geeks
- Twitter for Beginners: 5 Steps for Better Tweeting | Mashable
- Top 10 Twitter Tips for Beginners | PC Magazine
- Twitter Goes Mainstream | Wall Street Journal
- Tweet This: A Twitter Manifesto | Randy Gage
- The Beginner’s Guide toTwitter | Michael Hyatt
How to use Twitter Effectively
Now that you know what Twitter is and how it works, learn how to use it effectively:
- How to Ask Effective Questions on Twitter | Twitip
- Learning How to Use Twitter Effectively | Justin R Levy
- 7 Tips for Expressing yourself on Twitter | Be A Better Writer
- 7 Ways to Get Twitter Followers to Click Your Links | Seo Hosting
- 5 Ways to Use Twitter For Good | Life Hack
- 10 things Twitter users should not do | Valleywag
- The Twitter Rulebook | Danny Brown
- 50 Ways to FAIL On Twitter | TopRank
- The 10 Twitter Commandments | eConsultancy
How to Increase Your Twitter Followers
So, you know how to use Twitter, but no one is listening. Here are some tips to gain Twitter followers and how NOT to lose them:
- 5 Tips to Grow Your Twitter Presence | Problogger
- Kevin Rose: 10 Ways to Increase Your Twitter Followers | TechCrunch
- How Not to Get Twitter Followers | Webware Cnet
- Getting More Twitter Followers or Losing Them | Pistachio
- How to Get More Followers on Twitter | Twitip
- Writing Killer Content in 140 Characters or Less | Twittip
- Why 150 Followers is All You Really Need | Twittip
- How To: Expand Your Twitter Tribe | Seth Godin
Best Practices: Hashtags
Hashtags can be an effective way to target specific users on Twitter. Here’s some useful “how-to” tips:
- How to get the most out of Twitter #hashtags | Mashable
- How to start a Twitter hashtag | Contentious
- Ultimate guide to Twitter hashtags | Search Engine Journal
Best Practices: ReTweet
Retweeting is a easy way to share content with your Twitter followers. Here’s some useful “how-to” tips:
- 15 kick-ass retweet tips for writers – eConsultancy
- How to retweet on Twitter – Mashable
- The art of retweeting in Twitter – Ruhani Rabin
Best Practices: Search
Find users or search for users based on your custom search criteria. Here’s some useful “how-to” tips.
- How To Power Up Your Twitter Search Techniques | Twitter Power System
- Twitter tips: how to search Twitter smarter | CIO
- Take Advantage of Twitter Search Operators | WebWorkerDaily
- Welcome to the Hive Mind; Learn How to Search Twitter | Twittip
How to Create Lists
Lists can be a useful way to attract users to your page so that they start following you. Here are some best practices:
- 3 Tips To Make Your Twitter Interactive and Irresistible | Social Media Marketing & SEO
- 5 Tips for Getting More From Twitter | Duct Tape Marketing
- 7 Ways to Get Your Twitter Followers to Click Your Links | SEO Hosting
- 8 Useful Tips To Become Successful With Twitter | Smashing Magazine
- Eight Ways Twitter is Useful Professionally | WebWorkerDaily
- 10 Ways Twitter Can Boost Your Social News Profile | Read Write Web
- Top 10 Twitter Tips for Better Twittering | Simple Thoughts
- 50+ Awesome Twitter Tips to become a Pro | Blog Godown
How to use Twitter for Business
Now you’ve gotten your feet wet and learned how to use Twitter for your business. Here’s how experts acquired customers and grew their business using Twitter:
- How and Why to Use Twitter for Small Business | Small Biz Trends
- How to Use Twitter to Grow Your Business | Copyblogger
- Use Twitter for Your Business the Right Way | Twitip
- 5 Ways to Acquire Customers on Twitter | Shoemoney
- 10 Ways to Use Twitter to Promote Your Business | Business Zone
- 16 Examples of Huge Brands Using Twitter for Business | Search Engine Journal
- The Do’s and Don’ts of Promoting Your Business on Twitter | Sparkplugging
- 4 Ways Companies Use Twitter for Business | ReadWriteWeb
- Twitter for Business? 16 Compelling Reasons | Desk.com Blog
How to use Twitter for Marketing
You’ll want to start thinking about Twitter for marketing. Learn how to build your brand and market to businesses the right way:
- 5 Steps to Going Viral on Twitter | Copyblogger
- 7 ways marketers can use Twitter | Marketing Profs
- How to Use Twitter to Build Brand Integrity | Marketing Vox
- How to Use Twitter for Marketing and PR | Hubspot
- The Golden Rule of Twitter Marketing | Technosailor
- Twitter Marketing: Do’s and Don’ts | Get Elastic
- Creative Ways to Use Twitter for Marketing and Branding | Shoestring Branding
- 62 Ways to Use Twitter for Business | Gigaom
- How to Use Twitter as a Twool | Guy Kawasaki
- TweetWhen: The Science of Timing | Dan Zarrella
- The Only Twitter List a Business User Needs | Mario Sundar
- Are Twitter Chats Part of Your Social Media Strategy? | Social Media Explorer
- Social Media, Generosity and the Hockey Stick | Social Media Today
Using Twitter to Engage With Customers
Twitter can transform customer service for the better. Check out these useful tips that can help reduce costs while improving your brand image:
- How to use Twitter for Customer Service | Mashable
- How to Get Customer Service via Twitter | ReadWriteWeb
- Getting Better Customer Service Through Twitter | LifeHacker
Tools to Engage With Customers?
What are people saying about your brand? Here are some easy-to-use social media management tools to help you better engage your customers:
